Privacy Policy

Last updated: 7 November 2025

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase through our online store powered by WooCommerce.
By using our website https://trade-stop.co.nz/, you agree to the terms described below.

2. Who We Are

We are Trade-Stop, a New Zealand–registered business based in Auckland, New Zealand.
Our website address is: https://trade-stop.co.nz/.
If you have any questions about this Privacy Policy, you can contact us at office@trade-stop.co.nz.

3. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and billing/shipping address.

  • Order and payment details (processed securely via Stripe or WooPayments).

  • Account login information if you create a customer account.

  • Browser cookies, IP address, and usage data to improve your shopping experience.

4. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Manage your customer account and provide support.

  • Send order confirmations, shipping updates, and service notices.

  • Improve our website, products, and customer experience.

  • Comply with New Zealand legal and tax obligations, including GST record-keeping.

5. Sharing of Information

We only share your information when necessary to operate our business, for example:

  • With payment processors (Stripe, WooPayments) to securely complete transactions.

  • With our in-house delivery team to organise and complete deliveries.

  • With trusted service providers that help host, secure, and maintain our website.

We do not sell or rent your personal information to any third party.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
You may request deletion of your personal data at any time by emailing office@trade-stop.co.nz.

7. Cookies

Our website uses cookies to enable essential site functionality, analyse traffic, and support WooCommerce features such as the shopping cart and checkout.
You can disable cookies in your browser settings, but some parts of the site may not function properly without them.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications.

To exercise your rights, please contact office@trade-stop.co.nz.

9. Security

We use industry-standard security measures such as SSL encryption and secure payment gateways to protect your information.
However, no online system is completely secure, and we encourage you to exercise caution when sharing personal data online.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page, and any significant changes will be clearly noted.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Trade-Stop
📧 Email: office@trade-stop.co.nz
📍 Location: Auckland, New Zealand